Privacy Policy & Communication Terms

Effective Date: 5/18/2026

At Uptown Screen Printing, we value your privacy and are committed to protecting the personal information you provide through our website, forms, phone calls, email communications, and text messaging services. This Privacy Policy explains how information is collected, used, and protected when interacting with our business online or offline.

Information We Collect

We may collect personal and business information including:


  • Name
  • Email address
  • Phone number
  • Business or organization name
  • Billing and shipping information
  • Apparel order details
  • Uploaded artwork, logos, or design files
  • Communication preferences
  • Website usage information


Information may be collected when you:


  • Submit a quote request
  • Fill out a contact form
  • Place an order
  • Subscribe to email or SMS updates
  • Communicate with our team by phone, email, or social media
  • Participate in promotions, giveaways, or events

How We Use Information

Information collected may be used to:


  • Respond to inquiries and quote requests
  • Process apparel and promotional product orders
  • Send artwork approvals and production updates
  • Coordinate pickups, deliveries, and scheduling
  • Provide customer support
  • Improve website functionality and customer experience
  • Send promotions, company updates, and marketing communications
  • Maintain internal business records


We may also use information to better understand customer interests and improve our services, apparel offerings, and ordering process.

SMS & Text Messaging Terms

By providing your phone number through our website, forms, or direct communication, you consent to receive text messages from Uptown Screen Printing related to:


  • Order updates
  • Artwork approvals
  • Production notifications
  • Pickup and delivery coordination
  • Appointment reminders
  • Customer support communications
  • Promotional offers and special announcements
  • Message frequency may vary depending on your interaction with our business.
  • Message and data rates may apply based on your mobile carrier plan.


You may opt out of SMS communications at any time by replying:

STOP


For assistance, reply:

HELP



Consent to receive text messages is not required to purchase products or services.

Uptown Screen Printing does not sell, rent, or share SMS opt-in information or consent data with third parties for marketing purposes.

Email Communications

If you provide your email address through our website, order forms, or other communications, you may receive:


  • Order confirmations
  • Design proof approvals
  • Production updates
  • Promotional emails
  • Product announcements
  • Event or seasonal promotions
  • Company news and updates


You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting our team directly.


Transactional emails related to active orders or customer service may still be sent when necessary.

Cookies, Analytics & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience and marketing performance.


These tools may collect information such as:


  • Browser type
  • Device information
  • IP address
  • Pages visited
  • Time spent on pages
  • Referral sources
  • Website interactions


We may use services including:


  • Google Analytics
  • Google Ads
  • Meta/Facebook Pixel
  • Email marketing platforms
  • CRM and customer communication tools


These technologies help us understand website performance, improve content, and provide relevant advertising and communication experiences.

Information Sharing

We do not sell personal information to third parties.


Information may be shared with trusted service providers only when necessary to support business operations such as:


  • Payment processing
  • Shipping and delivery
  • Website hosting
  • Marketing services
  • Communication platforms
  • Order management systems


Third-party providers are expected to maintain reasonable privacy and security standards.

Data Security

We take reasonable administrative and technical measures to protect personal information submitted through our website and communication systems.



However, no online platform, transmission method, or electronic storage system can be guaranteed to be completely secure. By using our website and services, users acknowledge these inherent risks.

Third-Party Links

Our website may contain links to third-party websites or platforms. Uptown Screen Printing is not responsible for the privacy practices, policies, or content of external websites.



Users should review the privacy policies of third-party websites independently.

Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.



If information is believed to have been submitted by a child under 13, please contact us so appropriate action can be taken.

Your Privacy Rights

You may request to:


  • Access your personal information
  • Correct or update information
  • Opt out of marketing communications
  • Request deletion of personal information where applicable


Requests may be submitted using the contact information below.

Contact Information

Uptown Screen Printing

Battle Ground, Washington

Website: www.uptownscreenprinting.com


For privacy-related questions or communication preferences, please contact our team directly through the website contact form or listed business contact information.

Updates To This Policy

This Privacy Policy may be updated periodically to reflect changes in business practices, legal requirements, website functionality, or communication services.


Any updates will be posted on this page with a revised effective date.



Continued use of the website or communication services after updates constitutes acceptance of the revised policy.